Privacy Policy

Last updated: 2025-12-10

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how we store it, and your choices.

Information we collect

• Contact details: name, email address, phone number.
• Service details: service address and preferences related to requested services.
• Website data: technical logs (IP, user agent) and necessary cookies for security and functionality.
• Optional analytics: only if you consent in the cookie banner, we may collect usage data via Microsoft Clarity.
• Optional advertising measurement: only if you consent, Microsoft UET/Ads cookies may be used to measure ad performance.

Why we collect information

• To process your requests and deliver our services (contractual necessity).
• To communicate about appointments, estimates, and billing (legitimate interests).
• With consent, to understand site usage and improve our services (analytics).
• With consent, to measure the performance of our advertising (advertising).

How we store and protect information

We store messages in email inboxes and simple business records. Access is limited to authorized personnel. We keep data no longer than necessary for operations and recordkeeping.

Sharing

We do not sell personal information to third parties. We may share limited data with service providers (e.g., payment processors, accounting providers) under appropriate safeguards.

Your choices and rights

You can access, correct, or delete your personal data by contacting support@loop.sa.com. You can change cookie choices anytime via “Cookie settings” in the footer.

CCPA notice

We do not sell or share personal information as those terms are defined by the CCPA. California residents can exercise their rights by emailing us.

Contact

Loop Home & Yard, 728 Galaxy Dr, Manhattan, KS 66502, USA. Email: support@loop.sa.com.